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I purchased a set of 4 of these and find them very beautiful and unique. The glasses themselves are high quality and can hold both hot and cold liquids. I tested it with very cold ice water to see the amount of condensation that builds, and compared to standard glasses the amount of condensation is reduced. Also it the box came with a hand written thank you note which I found so cute.
However this was a gift for my family member and they only drink ice cold drinks but find any condensation to be a deal breaker (hence why they only use mental insulated cups). Due to this I sadly knew that I would need to have them returned. When reaching out to customer support for help, I was in contact with Jayzel who was great. When talking through my issue they showed a lot of empathy and helped work with me to find a solution to my problem.
I am very grateful to them helping me out and really like the Epare brand due to this product & experience, even though it didn't work out this time. Def recommend you get these glasses and support this business!
I have purchased 4 of these glasses so far. Ok, I lied. I purchased 4 for me, 2 for my relatives and just a few moments ago, 2 more for me :). Absolutely love them. If you put ice in your glass, you will love these too. Even if you don't put ice in your glass you will love them. No more condensation or rings - Woo Hoo!!!
We love them for hot and cold drinks. They keep the temp for a good while. One popped in the dishwasher and customer service was fast and polite. It just popped on its own and wasn’t near another object. We have mute-left versions of this company’s products.
Purchased 2 sets, one for home and 1 for the retirement getaway