Frequently Asked Questions
How does the Eparé Lifetime Limited Warranty Work?
The Eparé Lifetime Limited Warranty covers manufacturer defects in all Eparé products for the length of time that the original owns the Eparé product. Warranties are not transferable between owners. Please refer to the Full Warranty for more information, here.
Where do your products ship from?
Most orders are processed through our fulfillment center located in Cranbury, NJ, but at times orders may ship from our office in Staten Island, NY.
I misplaced my instructions for us, where can I find a copy?
If your product has care and use instructions they may be found here.
How long will shipping take?
All orders are processed within 24 hours. Shipping speed will vary depending on selection, but you can expect most orders to be received within 5 business days.
Where can I find Eparé products outside of the U.S.A.?
Please visit our product locator (LINK) to find the most convenient point of purchase.